Introduction: The Effective Secretarial and Office Managers Skills training course in London is designed to equip secretaries, office managers, and administrative professionals with the essential skills to manage their work efficiently, lead their teams effectively, and contribute to the success of their organizations.
This comprehensive 5-day course covers a wide range of topics, from communication and time management to leadership and decision-making.
Upon completing the Effective Secretarial and Office Managers Skills training course, participants will be able to:
1. Demonstrate enhanced communication and interpersonal skills.
2. Apply effective time management and organizational strategies.
3. Manage office resources efficiently.
4. Lead and motivate their teams effectively.
5. Develop problem-solving and decision-making skills.
The primary objectives of the Effective Secretarial and Office Managers Skills training course are to:
1. Enhance participants’ understanding of their roles and responsibilities as secretaries and office managers.
2. Provide practical tools and techniques to improve performance in key areas of secretarial and office management.
3. Enable participants to develop essential skills to manage daily challenges and contribute to the success of their organizations.
Who Should Attend:
The Effective Secretarial and Office Managers Skills training course is designed for:
1. Secretaries, personal assistants, and administrative professionals seeking to improve their skills and performance.
2. Office managers and supervisors looking to enhance their leadership and management abilities.
3. Professionals transitioning to secretarial or office management roles.
4. Employees responsible for office management and seeking professional development opportunities.
The Outline for the 5-day:
Day 1: Communication and Interpersonal Skills
1. The importance of effective communication in secretarial and office management roles.
2. Active listening and empathy.
3. Verbal and non-verbal communication techniques.
4. Communicating with different personality types.
5. Managing difficult conversations and conflict resolution.
Day 2: Time Management and Organization
1. Understanding time management principles.
2. Prioritizing tasks and setting goals.
3. Planning and scheduling techniques.
4. Delegation and workload management.
5. Managing interruptions and avoiding procrastination.
Day 3: Office Resources and Technology
1. Managing office resources efficiently.
2. Utilizing technology to enhance productivity.
3. Data management and security.
4. Effective use of office software applications.
5. Staying current with technological advancements.
Day 4: Leadership and Team Management
1. Essential leadership skills for office managers.
2. Building and maintaining high-performing teams.
3. Motivating and engaging team members.
4. Performance management and feedback.
5. Handling difficult team dynamics and resolving conflicts.
Day 5: Problem Solving and Decision Making
1. Understanding the problem-solving process.
2. Identifying and analyzing problems.
3. Creative thinking and brainstorming techniques.
4. Evaluating and selecting solutions.
5. Effective decision-making strategies.
In conclusion, the Effective Secretarial and Office Managers Skills training course in London offers a comprehensive and engaging program that will enable participants to develop the necessary skills and knowledge to excel in their roles.
This 5-day course is an excellent opportunity for secretaries, office managers, and administrative professionals to gain valuable insights, learn practical techniques, and network with peers in a stimulating and supportive environment.
- This course is available every Monday from 1 April to 30 Des 2023